PRIVACY POLICY

This privacy policy discloses the privacy practices for all Astavita Singapore websites.

This privacy policy applies solely to information collected by this website. It will notify you of the following:

* What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.

* What choices are available to you regarding the use of your data.

* The security procedures in place to protect the misuse of your information.

* How you can correct any inaccuracies in the information how it is used, on.

INFORMATION COLLECTION, USE, AND SHARING

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

THIRD-PARTY SERVICES

Payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions and other information. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

USE OF COOKIES AND OTHER TRACKING TOOLS

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Sit

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the web page address.

We use encryption to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Astavita Singapore employs reasonable safeguards to help protect and secure your personal information. However, no data transmission over the Internet, or wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us via our websites, and you do so at your own risk.

LEGAL PROTECTIONS AND LAW ENFORCEMENT

We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal processes, or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the websites and applicable laws; or to protect the legal rights, interests, or safety of the websites, our users, or others. We may also use device identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers, or law enforcement agencies at our discretion. Such disclosures may be carried out without notice to you.

UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

MEMBERSHIP REGISTRATION

Affiliate members: In order to use this website, a user must first complete the registration form. During registration, the user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

ORDERS

We request information from you on our order form. To buy from us, you must provide contact information (including name and shipping address) and financial information (including credit card number and expiration date). This information is used for billing purposes and to fulfil your order. If we have trouble processing an order, we will use this information to contact you.

INQUIRY AND REQUESTS TO WITHDRAW YOUR CONSENT

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to write in to us at “contact us”, email to marketing@astavita.sg, or contact us at 6222 1778.

If you don’t want us to process your data anymore, please contact us from the inquiry form of a page of “contact us” or email us at marketing@astavita.sg.

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